Case Studies

• Online training on Articulated Freight Car Connectors for training apprentice freight car mechanics

• Create an interactive course with simulations, comprehensive animations and interactive elements for the end user

• Create high-level interactivities which depict the complex process of the product functionality

• Create assessments that help the learner practice the steps related to work tasks

• Learner will be able to recognise and describe the nomenclature of the different types of connection systems

• Learner will know how to diagnose some of the common product failures

• Therefore, the number of failures relating to inspection, disassembly and reassembly will be reduced and the overall work efficiency will increase

• Online training to develop customer service skills and manage common stress factors when dealing with customers

• Create an interactive course based on real-life scenarios, decision making options and experience the consequences of decisions made

• Feedback will provide the learner with the opportunity to learn from mistakes

• Learners will be able to practice sales skills and receive feedback based on their decisions

• Learners will recognise opportunities to provide ‘value-add’ customer service and identify common stress situations and suggestions for how to deal with such

• Therefore, improving the Sale Staff’s level of confidence, skill and ability to deal with difficult situations by developing a supportive culture and value-add attitude and improving company sales

• Convert existing 1 day face-to-face Introductory course into a 3 hour elearning course

• Provide options for different learning abilities and include assessment/knowledge checks throughout the course

• Enhance the existing ‘text-heavy’ content with graphics and interactive activities

• Create storyboard with text, graphic mock-ups and audio voice over instructions for client to gain ‘look and feel’ of elearning course

• Include ‘essential information’ in elearning course, with access to ‘additional information’ via Resource, Glossary, Job Aid and Help options

• Create assessment activities and report to learning management system (LMS)

• Course designed for ‘new users’ through to ‘advanced users’.

• Easy navigation to content and additional resources to aid re-fresher training

• Self-paced learning available 27/7 from desktop or mobile devices and across all locations

• Learning results captured by LMS

Create an online training course for multiple target audiences.
All personnel need to have an overall understanding of how:

• The new radio/communications system operates, and

• to use the radio handset (ie functionality).

Specialist teams need to also be able to:

• apply to workplace situations (specifically emergency situations)

• Create interactive graphics to provide training in handset features

• Create 3D simulations (scenarios) of real-life application emergency situations. Create Summary screens for all scenarios

• Create easy to navigate options including: Menu options, Quick Tour, Full Instructions and Best Practices

• Create mandatory practice and assessment activities

• Course designed for all personnel to understand the ‘whole’ system, as well as, specific training for ‘functional’ hand-set users and scenario based applications for ‘in the field’ emergency workers

• Scenarios and Mandatory Practice and Assessment activities provide feedback to learner and management to inform future training needs

• Create an online course for business study students to practice and apply basic business studies principles (market research, financial planning, monitoring of operational trading)

• Create an online game requiring students to analyse market and financial information to set-up a new business

• Provide ‘real-time’ results (and consequences) of business decisions made, with options for learner to review/change decisions and improve operational outcomes

• Introduce additional information, to increase business decision complexity, as trading time continues

• Game-based approach appeals to target audience

• Success requires a high level of critical thought and application of business study principles

• Results can be tracked and reported to learning management system (LMS)